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WHAT WE DO
Training
we deliver indoor & outdoor training (project, initiatives, courses, and workshops) globally across a number of industries. we design all training manuals based on our customer’s needs.
Consulting
We advise a wide range of businesses across various sectors in all aspects of customer experience management. CX Culture & Strategy, Voice of the Customer, Employee Experience
Coaching
We provide coaching sessions and on the job mentoring to your team within the customer experience, sales, leadership competencies
Designing
We help organizations to design a memorable experience for their internal and external customers – Customer Success, Journey Mapping
Measuring
we help employees and organizations to measure the performance and benefits of CX also we measure CX quality to their business outcomes.
online training
Delivering talks on customer experience, employee experience, sales, leadership, and retail, globally
WHY CHOOSE US
At CX, we believe that a significant, long-term change starts with people. To move organizations, we start by aligning, enabling and empowering people. To move people, we strive to touch their hearts, engage their minds and activate their hands. We believe that in order to successfully manage change, an organization must be willing to share the why, what and how.
We create exciting and memorable learning experiences that communicate key messages, build competence and mobilize people to act in line with corporate strategies. When people are at ease and having fun, they learn without noticing.
